PRIVACY POLICY
Last updated on March 1, 2025.
Please read this Privacy Policy carefully and check it occasionally as it could change from time to time. This privacy policy adheres to the guidance set out by The EU General Data Protection Regulation (GDPR).
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Our Privacy Promise
We are dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data with 3rd parties unless required by law and your data is always protected. You may contact me at any time with any privacy queries or concerns and to see the personal data you have given me and request a modification. Personal data means any information relating to an identified or identifiable natural person. This can include name, email address, address, and much more.
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Your Information
When you purchase services from us, we ask for data such as your name, e-mail address, billing address, and contact details. We keep a record of this information for tax purposes and for ensuring we fulfill our contract with you. Wevdon’t share it with anybody; however, it is stored on relevant systems such as cloud systems, Evernote, Mailchimp, Squarespace, Social Media, and accounting systems that are GDPR compliant. If we am required by law to share any information, we will check with each party concerned to ensure they are happy for that to happen.
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We store sensitive data for as long as services are in progress and customers remain active clients, and for 6 months following. Email addresses provided via Mailchimp are stored until consent is withdrawn; re-consent is requested every 2 years. Information required for tax and legal requirements is held for 7 years as a requirement by law. We keep a record of any services you take from us, so we can help to deal with any enquiries or problems you may have in the future, and so we can ensure that any information that we send to you is appropriate. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We keep a record of any e-mail communication you send us for 1 year, so we can track any problems or concerns you’ve had.
In addition to personal information, this website uses Google Analytics to ensure we're meeting your customer needs. Google Analytics stores usage data which may include your IP address, geographical location, referral source, length of visit and page views, although a lot of this is aggregated data. The legal basis for this is a legitimate interest for the basis of ensuring we're meeting customer needs. We may process information you submit to us when you contact us for the purposes of ensuring we answer your query effectively.
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How we use your personal data
All the data we gather through our website or through communication with you is used to operate and expand the service we offer you and to personalize our service. How we use your personal data is dependent on the legal basis for processing your data. We am dedicated to using your personal data only for:
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1. Processing your services correctly.
2. Technical management of our website.
3. Reviewing my systems
4. Providing you with information about the services we offer.
5. Letting you know about offers and news.​
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How we protect your data
You recognize that the Internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information. We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which work is conducted is password protected, data held in the cloud is password protected and held on encrypted systems and third-party software have their own security systems. The risks of a breach are minimal due to the precautions mentioned above being taken, and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed, and resolved according to the ICO guidelines.
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How you can help us protect your data
Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also, remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.
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Requesting your information and questions
If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect, and/or you would like your data erased from our records, you can so do by contacting us using the contact contact form noting your request in the message. Under GDPR you have a right to be forgotten, to withdraw your consent, to change information we hold about you, and to restrict processing. We are more than happy to comply with this in accordance with the law.​ If you have questions about your personal data or my privacy policy, please contact us. To see all the information we have about you, and to correct any inaccuracies, please write to us.
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Cookie policy
By visiting this website with your browser settings adjusted to allow cookies, you are consenting for us to use cookies for the purposes described below to provide you with a fully efficient shopping experience. To make full use of this website and to benefit from a selection of personalized features, your computer, tablet or mobile phone will need to be set up to accept cookies. We use cookies to deliver the best user experience possible; without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive data such as your name, address or payment details and they can’t harm your computer. The data we collect through these cookies is solely to improve our website and your browsing experience – it is never used to identify you and we would never share or sell this data.
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Sharing with social networks
If you use the badges that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
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https://www.facebook.com/about/privacy/
http://www.google.com/intl/en-GB/policies/privacy/
https://about.instagram.com/safety
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Marketing Material
If you're happy to receive marketing communications by email, you may sign up for my newsletter. This means you will receive regular marketing updates including freebies, special offers and industry news. You may unsubscribe and have the right to be forgotten at any time. We will never spam you or sell your email address to 3rd parties.
Changes to the privacy policy
We reserve the right to amend our privacy policy, while keeping within all appropriate legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information always and may notify you of such changes by uploading the revised privacy policy on this website.
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